Terms of service

GENERAL INFORMATION ON TERMS & CONDITIONS

The following terms and conditions rule the member participation in the GLOBAL DELIVERY ( All Countries ) section. ( sanalmagaza.us ). It is the members’ responsibility to read, understand and follow all of the terms and conditions.

Please note that changes to the Sanal Mağaza may occur at any time and without prior notification to the members. In this regard, members are required to monitor the sanalmagaza.us website for any possible changes.

When placing an order, please note the following information about the products:

All items are limited by stocks. Sanal Mağaza and/or its partners reserve the right to remove/add an item, or exchange an existing item with an alternative one or change the price value of any item, anytime. In case an item you’ve chosen is not in the stock, Sanal Mağaza and/or its partners reserve the right to cancel the order or send you an alternative item. There may be differences in the model/color/design of the items.

In the Sanal Mağaza reserves the right to remove any item, exchange an existing item with an alternative one, add a new item, or change the price value of any item in the catalog, anytime.


Products cannot be ordered with any commercial purposes. Items dispatched by Sanal Mağaza can not be exploited for any commercial purpose. In these cases, Sanal Mağaza reserves the right to cancel or edit orders in its sole discretion.

At the checkout is inclusive of all costs and fees ( including shipping, custom expenses, taxes and ) and all are to payed by the customers.

In countries where the official customs rule asserts that the TAX payments be done by the recipient only upon the arrival of the gift at the customs, the responsibility falls onto the part of the member and Sanal Mağaza does not accept any responsibilities. Please note that in such cases ( where the member refuses to pay for the TAX at the Customs ), the gift may not be delivered to the recipient.

However please note that in case your order has to go through a customs area, you may have to pay for the customs duties.

This program is operated by Sanal Mağaza and/or its local and global partners. Sanal Mağaza reserves the right to interpret and apply these terms and conditions at its sole discretion.

Neither Sanal Mağaza ( Biggbrands USA INC ) nor partners can be held responsible for typographic errors ( on product names, prices, properties ) or late updates.

On the website, product Money values ​​change daily. Sanal Mağaza cannot be held responsible

Deliveries and Delivery Addresses

Sanal Mağaza reserves the right to cancel or edit orders in its sole discretion.

All items for which orders are placed must be delivered to the address within the particular country the member is a resident of. In other words, if you have chosen India upon the entrance then the destination address of the item must be within India, if Germany, then within Germany, etc.

All orders are delivered to the particular country that is selected upon the entrance of the sanalmagaza.us

Please note that choosing the wrong country that does not match the address information 
results in a failed delivery which will NOT be refundable.

All items (unless otherwise stated) are delivered to your address by Cargo Courier companies. In this regard please fill in the address parts of your order form completely.

Sales Agreement with the Terms and Conditions for orders are presented at check out on the web site and must be accepted to complete the redemption.

Only home or office address information is required in the address field. Sanal Mağaza
( BIGGBRANDS ) can not be held responsible for the failure to deliver to the customer the following addresses for any reason;

  1. a) Hotels
    b) Cargo agents/branches
    c) Airports

Please note that:

  • Sanal Mağaza reserves the rights to cancel orders when there are not enough products in the stocks and/or there are changes in the regulations of Turkey and/or recipient countries customs
  • All crossborder deliveries to each country are handled by international cargo courier companies that are subject to local conditions within each particular country, which may result in lack of doorstep delivery in some but pick up at city centers. In such cases Sanal Mağaza can not be held responsible.

For any questions and requests regarding your Sanal Mağaza, you can share a feedback form at info@sanalmagaza.com or +90216 538 52 82 can call customer relations.

Thank you for your understanding.